FAQ

Please make sure to review the RULES and ABOUT sections.  Many questions can be answered there.

GENERAL
Q: Will I be allowed to leave and re-enter the Festival?
A: No, there is no re-entry allowed.

Q: What are the event times?
A: 3:00pm-11:00pm Daily

Q: Will set times and a map of the show be released in advance?
A: Yes, both will be available on this site and on our social networks sometime before the festival.

Q: Can I apply for performers/vendors/art installations/food trucks?
A: Yes, details will be listed HERE as they are available.

Q: Can I apply for a media pass?
A: Media application and details can be found HERE.

Q: What is/isn’t allowed inside the event?
A: See full list of guidelines in the Rules section.

Q: Can I bring a GoPro?
A: No. Video cameras and professional recording equipment are not allowed. GoPro’s fall into this category.

Q: Can I bring marijuana?
A: Marijuana, marijuana products, and associated paraphernalia are not allowed inside the grounds at Sports Authority Field at Mile High.

Q: Can I bring a CamelBak?
A: Yes, provided that it’s empty upon your arrival. They will be inspected.

Q: Can I bring totems/rage sticks?
A: TOTEM GUIDELINES
► Maximum height is 10 feet. Maximize width is 4 feet at widest point.
► Totems must be made from a lightweight material (e.g., foam, PVC / no solid metal).
► Collapsible/telescoping camera extenders that follow the above guidelines are OK (lightweight/hollow aluminum/polycarbonate).
► PVC, light wood or aluminum poles must be no thicker than 1 inch in diameter.
► Inflatables attached to totems must be deflated upon entry.
► Any item deemed dangerous will not be allowed.
► Totems deemed inappropriate will not be permitted.

Q: Can I bring LED Light Gloves, LED Finger Lights or LED Hand Light Toys, Hula Hoops, Poi, LED staffs?
A: LED Gloves, LED Finger Lights, Pacifiers, Hand Light toys not allowed.
Hula Hoops and Poi allowed.

Q: Can I bring sunscreen?
A: You may bring cream or lotion-based sunscreens in their factory sealed bottle upon entry each day of the festival.

Q: Are bags allowed?
A: Bags, purses, hydration packs must be within 12”x12”.

Q: Can I bring my vape/e-cigarette?
A: Vape tanks must be empty and juice bottles must be factory sealed. No glass bottles as well. Security will be thoroughly searching these items.


TICKETS
Q: Will tickets be sold at the event?
A: If the festival does not sell out in advance, tickets will be available at the box office at a higher price on show date. Do not buy tickets from scalpers. Beware of frauds.

Q: Can I upgrade my GA ticket to VIP?
A: Yes. Please contact Ticketmaster to do this.

Q: Can I pay off my payment plan tickets early?
A: There is not a way to pay a payment plan ticket early.

Q: My payment has not processed yet!
A: Please contact Ticketmaster at 800-653-8000.